Open College of Arts
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Terms & Conditions

Conditions of Enrolment

The fee includes the provision of courses and tuition, but other activities, such as extra tuition, assessment of work, attachment of credit, workshops, will involve an additional cost. OCA tries to provide courses for all who send in an Enrolment Form or register through this website, but this may not be possible if a course is full. Correctly completed applications will be dealt with in the order in which they are received.

We reserve the right to decline an enrolment or to terminate tuition when, in the opinion of the Director, this is in the best interests of the student, or college as a whole.

We offer instalment facilities on the understanding that all payments will be made.

Money Back Guarantee

If OCA materials do not meet your requirements, return the package in full, securely packed, by recorded delivery to arrive at OCA within 7 days of receipt. We will refund your payment in full minus £12 packing & dispatch charge, or credit your account providing the following condition is met: the materials arrive at OCA in perfect condition. (We regret this guarantee does not apply to overseas orders.)

Once you have enrolled, after the 7 days have elapsed, the materials belong to you and are non-returnable. If you wish to withdraw within 30 days of the receipt of materials, we will refund course fees, less the amount of the deposit in the price list plus the £12 packing & dispatch. Beyond 30 days no refunds can be made and all outstanding fees must be paid within agreed timescales.

All invoices are due for payment within 30 days of the invoice date. Any invoice outstanding beyond this period will be referred to Daniels Silverman Limited and will be subject to a surcharge of 15% plus VAT to cover the collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the customer and will be legally enforceable.

If for any reason we cannot provide tuition, we will refund you in full on the return of your course materials, or in part if you retain the materials.

Beyond 30 days and up to 18 months from receipt of course materials, you may, on written request, defer your course once for a period of up to one year. When you resume, a charge will be made to cover the extra administrative costs. Students are expected to complete the course within 2 years.

We reserve the right to use any student work or reproduction thereof for our promotional purposes.